Epu Electric

Telephone= 0312 278 16 04

Email= epu@epu.com.tr

Address= Bahçekapı Mahallesi 2500.Cadde No:11/12 Şaşmaz-Etimesgut/Ankara

Purposes of Processing Personal Data

Depending on our relationship with you, Epu Elektrik processes your personal data for the following purposes:

Management of electricity services and subscription processes,

Billing and payment transactions,

Answering your requests and complaints,

Carrying out studies to increase customer satisfaction and marketing activities,

Making analyzes to improve service quality.

Personal Data Collected

Epu Elektrik may collect the following types of personal data:

Name, surname and contact information (address, phone number, e-mail address, etc.),

Subscription information and billing details,

Transaction and payment information.

Data Processing Processes

Your personal data will be processed in line with the above-mentioned purposes and with the time and methods stipulated in the KVKK. Your personal data will be stored for the period required by the purpose of processing and will be destroyed when the purpose of processing ends or when legal obligations expire.

Data Sharing

Epu Elektrik may share your personal data with third parties such as service providers and business partners in accordance with legal regulations. The purpose of this sharing is to provide you with better service and to fulfill our legal obligations.

Rights of Personal Data Owner

Pursuant to KVKK, you have the following rights as personal data owners:

Learning whether your personal data is processed,

Learning the purposes of processing your personal data and whether they are used in accordance with the purpose,

Learning the third parties to whom your personal data is transferred in the country or abroad,

Kişisel verilerinizin eksik veya yanlış işlenmiş olması halinde düzeltilmesini isteme,

To request the deletion or destruction of your personal data within the framework of the conditions stipulated by the KVKK,

Requesting notification of the correction, deletion or destruction of your personal data to third parties to whom personal data has been transferred,

Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

Requesting the removal of the damage in case you suffer damage due to unlawful processing of personal data.